The introduction of the Aged Care Reforms and the National Disability Insurance Scheme (NDIS) are driving the most significant shifts in what was the Home and Community Care (HACC) sector. The reforms commenced in Victoria in July 2016, starting with changes in the way consumers access services and who funds and oversees the implementation of services.

The State and Commonwealth governments have committed to jointly fund sector development and change management support to enable providers to continue to work confidently within the NDIS and Commonwealth Home Support Program (CHSP) transitions, and to facilitate and encourage coordinated person-centred care and shared good practice.

The North Metro Community Care Alliance (‘Alliance’) has been established within the local government areas of Banyule, Darebin, Hume, Moreland, Nillumbik, Whittlesea and Yarra, to provide support and strategic direction to the sector.  The Alliance is supported by the Sector Development Team, including the Regional Development Coordinator, Wellness and Reablement Consultant, Diversity Advisor and Aboriginal Development Officer, to implement and drive sector development and change management and act as a key coordinating point and communication pathway to funded organisations.


To improve the experiences of consumers and community by bringing together a range of agencies and key stakeholders transitioning through the aged care and disability reforms within the Northern Metropolitan region of Melbourne.




To support member organisations to deliver high-quality, coordinated services that support individual potential, independence and wellbeing through the adoption of a restorative care approach to wellness and independence.

Grow old along with me! The best is yet to be.
— Robert Browning

The Alliance will...

  • Be a platform for communication and information exchange between providers, the Sector Development Team, key stakeholders and the Commonwealth and State Governments.
  • Inform and provide sector support and development, including engagement with new and emerging providers. 
  • Build a culture of collaborative problem solving in seeking opportunities to strengthen and/or create new partnerships and/or business arrangements, especially to meet identified gaps.
  • Explore opportunities to build collaborative approaches to working with and involving consumers.
  • Engage with and advocate for consumers, especially those in the special needs groups, providers and community impacted on by the reforms;
  • Promote outcome measurement and quality.
  • Work within and maximise resources available to the alliance