We would like to remind organisations about the importance of ensuring your outlet information is current and up-to-date in the Data Exchange. Please review your outlet information if your organisation has:
- Closed, opened or moved outlets;
- Received new grants, or extensions to existing grants; and
- Changed where a program activity is delivered from.
When creating a new outlet, please ensure you follow the rules outlined in the Data Exchange Protocols and the Create and manage outlets Task card.
During busy periods, it may take up to five working days for your outlet changes to be approved by the Data Exchange Helpdesk, so please ensure you make any changes well in advance of the reporting deadline.
All organisations are reminded that the current reporting period ends 30 June 2018, with all data needing to be submitted by 30 July 2018.
Your Funding Arrangement Manager is often your primary contact point and the Data Exchange Helpdesk can offer support on technical queries between 08.30am – 5.30pm AEST Monday to Friday (via email
firstname.lastname@example.org or phone 1800 020 283).
Tips on protecting client’s privacy
Protecting each client’s personal information is a fundamental principle of the Data Exchange. Information collected through the Data Exchange is de-identified and used for research purposes and policy analysis of groups of clients only.
Organisations are reminded that they should not share log on details between staff. Each person accessing the Data Exchange is required to have their own user account. This requirement protects client privacy, ensures client consent is appropriate and provides transparency for organisations in the management of their data.
More information about privacy can be found in:
A fact sheet on how privacy is protected in the Data Exchange, to aid organisations conversations about privacy with their clients;
The Privacy Impact Assessment, which confirms the Data Exchange is operating in line with the Privacy Act 1988; and
The Data Exchange Protocols outline organisations’ privacy obligations and consent procedures.