Integrated Carer Support Service

On 5 March 2018, the Australian Government announced an additional $85.6 million in funding over four years for the introduction of new services for carers.

This will provide carers with access to new early intervention supports and services to improve carers’ well-being and long term outcomes.

The new services form part of the Integrated Carer Support Service (ICSS) to be implemented in two stages:

  • From October 2018, new digital services for carers will be rolled out through the Carer Gateway website including peer support, counselling, coaching and educational resources. 
  • From September 2019, a new network of Regional Delivery Partners will be established across Australia.


The Department of Social Services is conducting an online consultation seeking feedback from the sector on proposed options for ICSS regional delivery model.

The consultation period will be open for submissions in response to the discussion paper, from Monday 9 April and will close on Friday 11 May 2018.