The rollout of the National Broadband Network (nbn) means some existing medical alarm devices may not be compatible. It is important that consumers speak to their provider to find out if their device or service will work on the network and what alternatives may be available.
It is also important to register with NBN Co Limited (nbn) for advice, if needed, on:
- medical alarms (monitored and unmonitored)
- emergency call buttons.
Consumers may register on nbn’s Medical Alarm Register by calling 1800 227 300 or by completing the online form.