Information for Aged Care Providers Issue 2017/22

Operational hours over the holiday period

Department of Health

Christmas shutdown will run from 3 pm Friday 22 December 2017 until 8.30 am Tuesday 2 January 2018.

My Aged Care

The My Aged Care contact centre (1800 200 422) and provider and assessor helpline (1800 836 799) will be closed on the national public holidays over Christmas:

Monday, 25 December 2017

Tuesday, 26 December 2017

Monday, 1 January 2018

Otherwise, normal contact centre hours will apply:

8am to 8pm weekdays; 10am to 2pm Saturdays

Other residential care news and information