COTA Australia needs your help - measuring quality and consumer choice in aged care

COTA Australia is asking Australians their views about the quality of life and quality of care in aged care services as part of a project to better understand the information consumers want to choose their aged care providers.

COTA Australia has long been a proponent of the need for consumers to have access to information that's meaningful, answers the questions we need to know and is accessible and simple to navigate. COTA Australia believes good quality, reliable, easy to understand information was needed to help older Australians compare the quality of services and choose an aged care provider that suits their needs.

The project will canvass the views of all consumers, including older people, their families and friends (as well as aged care service providers) via online surveys as well as focus groups across Australia in November and December.

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