Data Exchange guidance material now available

The Department of Health, in consultation with the Department of Social Services, has developed and updated guidance material to support providers to report Commonwealth Home Support Programme (CHSP) services in the Data Exchange.

Appendix B of the Data Exchange Protocols has been updated to provide clarification and additional working examples of how to report CHSP services in the Data Exchange. Providers should report using the updated Appendix B guidance from this reporting period (1 July - 31 December 2017) onwards.

To support the release of the CHSP Organisation Overview Report in the Data Exchange, a guide and links to task cards to assist users navigate the report are now available on the department’s website.

Further help

For general CHSP grant or program questions, including how to report outputs and fees for service types, contact your Grant Agreement Manager.

The Data Exchange Helpdesk can answer general and technical Data Exchange enquiries, including:

  • setting up system access
  • correcting data entry
  • navigating the CHSP Organisation Overview report.

To contact the Helpdesk, email or phone 1800 020 283 (8.30 am - 5.30 pm Monday to Friday).