The Australian Government committed to deliver a new My Aged Care website with enhanced service finder functionality in the 2018-19 budget, aiming to:
• enhance the consumer’s experience of using the website
• improve access to aged care services
• make it easier for consumers to find and compare aged care services in their preferred location.
This work is well underway and we will soon be providing details about what will change and what you will need to do to keep your information up to date. We will also give updates on publishing home care pricing information using a new pricing schedule.
The department is also actively addressing the issue of duplicate and incorrect service results appearing in the service finders. New requirements have been developed and are being enforced for service providers to manage and update their information. Further guidance for providers is available in the Managing your home care service information factsheet.