Funding Extensions Webinar announced...

All Commonwealth Home Support Programme (CHSP) providers are invited to a live webinar about the 2018-2020 CHSP Funding Extension. This includes information for CHSP providers in Victoria and Western Australia.

The webinar will focus on providing:

  • information on new funding agreements and conditions
  • clarification on some existing CHSP policy.

Participants will be able to submit questions throughout the presentation.

CHSP Funding Extension Webinar

Date and time: Thursday 24 May 2018

ACT, NSW, QLD, VIC & TAS: 2:00pm - 4:00pm (AEST)


You do not need to RSVP for the webinar, and there is no limit to the number of participants. More information can be found on the department’s website.


Reminder - Check for valid ACAT approval

The Department of Health (DoH) has received a number of enquiries from providers about when an Aged Care Assessment Team (ACAT) assessment is required. A subsidy cannot be paid to an approved provider for providing care to a person, unless the person is approved under the Aged Care Act 1997 (the Act) as a care recipient.  An ACAT assessment is required if a person is seeking access to aged care services that are funded under the Act, such as:

  • Residential Care
  • Flexible Care in the form of Transition Care or Short Term Restorative Care
  • Residential Respite Care
  • a Home Care Package

For a provider to claim subsidy for a Home Care Package, the care recipient has to also have been assigned a Home Care Package and entered into a Home Care Agreement with a provider before the take-up deadline.  More information can be found on the department’s website.

Communique for CHSP providers - CHSP Manual

As you know, most of the current funding agreements for CHSP service providers in Victoria will continue until 30 June 2019. From 1 July 2019, these organisations will transition to the new CHSP agreement in line with national arrangements until 2020.

However, there are a small number of existing CHSP service providers in Victoria which currently have CHSP funding agreements in place that end on 30 June 2018. These organisations will have their current funding agreements extended for twelve months, under the existing DSS Comprehensive Terms and Conditions, to 30 June 2019. These service providers will then transition to the new CHSP Whole of Government grant agreement from 1 July 2019 to 30 June 2020, in line with the rest of Victoria/Australia.

As announced in the BIDS dated 3 May, the CHSP Manual has recently been updated to include some additional policy clarifications. We have recently had confirmation that the newly released 2018 CHSP Manual also applies to Victorian providers.

For enquiries relating to your CHSP grant agreement, please contact your Grant Agreement Manager directly.

Integrated Carer Support Service

On 5 March 2018, the Australian Government announced an additional $85.6 million in funding over four years for the introduction of new services for carers.

This will provide carers with access to new early intervention supports and services to improve carers’ well-being and long term outcomes.

The new services form part of the Integrated Carer Support Service (ICSS) to be implemented in two stages:

  • From October 2018, new digital services for carers will be rolled out through the Carer Gateway website including peer support, counselling, coaching and educational resources. 
  • From September 2019, a new network of Regional Delivery Partners will be established across Australia.


The Department of Social Services is conducting an online consultation seeking feedback from the sector on proposed options for ICSS regional delivery model.

The consultation period will be open for submissions in response to the discussion paper, from Monday 9 April and will close on Friday 11 May 2018.

My Aged Care website enhancements

In the next few days, you’ll notice some changes to the My Aged Care website. The updates include a new homepage and simpler navigation across the website to guide users through the steps to accessing aged care services.

The project was informed by a co-design process involving extensive feedback from users as well as sector stakeholders representing:

  • senior Australians, their families, and carers
  • service providers
  • health professionals
  • aged care assessors.


Invitation to Participate in the Aged Care Workforce Strategy Taskforce Employee Survey

The Aged Care Workforce Strategy Taskforce invites everyone working in aged care to participate in an employee engagement and enablement survey.

It only takes 15 minutes to complete and closes on 15 April 2018. Responses are completely confidential and anonymous.

The survey is being run by one of the Taskforce partners, Korn Ferry Hay Group, and the results will:

  • inform and support the development of a workforce strategy
  • provide benchmarks for organisational performance improvement.

Register for the survey

The Taskforce appreciates the time of everyone who participates in the survey. The results will make a difference to understanding the aged care sector and the current issues facing the workforce. More information on the Taskforce can be found on the department’s website.

NEW! My Aged Care Learning Environment

The department has engaged CIT Solutions to build a single platform for all My Aged Care training. The My Aged Care Learning Environment (MACLE) will allow the My Aged Care workforce to:

  • strengthen their skills and knowledge
  • build on the capabilities related to their My Aged Care role
  • undertake accredited and non-accredited learning experiences.

The department and CIT Solutions will hold co-design workshops across metropolitan and regional Australia between 24 April and 23 May 2018.