North Metro Sector Development Team

Sector Change Management and Support activities in Victoria aim to support both Commonwealth and State governments, sector support positions and funded organisations to manage change occurring across the aged and disability sectors. 

A regional sector development team (SDT) is in each of the nine Aged Care Planning Regions to build partnerships, share information and support providers to manage change and to improve service access and service delivery.  Each SDT has a specific set of priorities, accountabilities and expectations about how to work together to maximise the effectiveness of the change agenda.  For full details regarding the strategies for sector development and change management in Victoria CLICK HERE. 


Carolyn Bolton
Wellness & Reablement Consultant and Sector Development Team Coordinator
ph: 0499 784 465, email: carolynb@hwpcp.org.au

Wellness and Reablement Consultants (WRCs) support organisations to implement the wellness and reablement approach. More specifically the role:

  • is the key communication point for wellness and reablement developments and information
  • assists organisations to gain a consistent understanding of the wellness and reablement policy development work that the Commonwealth is currently undertaking
  • provides practical operational support on Wellness and Reablement as a broad sustainable change management and quality improvement strategy, including planning.

Christina Micallef
Regional Development Coordinator,
ph: 0477 398 294, email: christinam@hwpcp.org.au

The key role of the Regional Development Coordinator (RDC) is to facilitate and support organisations to understand and prepare for change and reform in the aged care and disability service sectors, in particular:

  • collect information at the regional level about market capacity, service gaps, risks and opportunities
  • inform DoH and DHHS about systemic issues and trends
  • directing providers to information about the reforms and sharing this information at regional alliances
  • support alliances, networks and partnerships to promote collaborative service delivery and share good practice.

Cathy Austin
Aboriginal Development Officer,
ph: 0498 575 939; email: cathya@aal.org.au

The Aboriginal Development Officer (ADO) supports staff and organisations to improve access to services for Aboriginal people through culturally responsive services. ADOs also support Aboriginal Community Controlled Organisations (ACCOs) to provide services in their communities, including:

  • coordinating regular Aboriginal service provider regional network meetings and facilitating communication between the network and state-wide Victorian Committee for Aboriginal Aged Care and Disability (VCAACD),
  • supporting the development of partnerships between ACCOs and mainstream providers.

Lisa Tribuzio
Diversity Advisor, ph: 0417 372 031, email: lisat@hwpcp.org.au

The role of the Diversity Advisor (AO) aims to improve the capacity of the service system to support equitable access to services for eligible people that embraces their diversity, characteristics and life experiences and responds appropriately to their needs.  This includes:

  • promoting and facilitating the diversity planning and practice of service providers,
  • and facilitating networks, forums and partnerships to ensure collaborative approaches are encouraged, developed and implemented that address diversity issues at the regional and local level.

other Key Partners

Julie Watson, Northern Regional Assessment Service Coordinator
0439 984 046
Julie.Watson@whittlesea.vic.gov.au

Marianna Pisani, Senior Programs Advisor, Active and Healthy Ageing
North Division, Department of Health and Human Services
03 9412 2749
Marianna.Pisani@dhhs.vic.gov.au